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Catherine DeVrye Articles:

Create customers for life...and a life for yourself!

"Every day above the ground's a good one!"

"It's Not the Mountain We Conquer -- but Ourselves." --Sir Edmund Hillary

"Minds Are Like Parachutes -- Dangerous If Not Kept Open" --Robert Darrah

"The Only Time Success Comes Before Work Is In The Dictionary" --Vidal Sasoon

"The World Expects Results. Don't Tell Them About the Labor Pains. Show Them the Baby."

You Can't Drive into the Future If You're Looking into a Rear View Mirror

You Can't Take Care of Your Customers If You Don't Take Care of Yourself!

About Catherine DeVrye

Catherine DeVrye is the author of the #1 best selling book "Good Service is Good Business" and was the winner of the 1993 Australian Executive Woman of the Year Award. She speaks to leading organizations around the world on managing change, customer service and turning obstacles to opportunities. Her new book 'The Customer Service Zoo-Create customers for life and a life for yourself' has just been released and is available on www.cdv.net.au.
Phone: 612-9977-3177. Fax: 612-9977-3122.
Email: cdv@ozemail.com.au