Networking is a
state of mind. You must always keep in mind those people to whom you
can refer others. In order to receive the benefits of networking, you
must first give. This philosophy of networking began my chapter, "Networking:
Nuisance or Necessity?" in The Sales Coach: Selling Tips from the
Pros. Networking is my passion, my pleasure, and my best sales tool!
Whether we write
or speak or work at home or work in corporate America, we are all salespeople.
How successful we are depends on our attitude toward others and our
willingness to help others better themselves. Brian Tracy, well-known
speaker and author, has said: "Your success is largely due to the
number of people who know you favorably." Proactive networking
is an excellent way to positively impress others. When we create that
good impression, when others know us as a resource, they are more likely
to refer their contacts and clients to us.
1985 marked the
year I risked it all and launched Positive Connections (formerly The
Haggerty Group), my speaking and consulting business. My first two clients
were a company I had worked with while at AT&T and one of the AT&T
Sales Divisions. During my tenure at AT&T, I had carefully nurtured
the relationships with these two groups. Nurturing means carefully tending,
gently handling, and valuing the relationship. Valued relationships
are to be cherished and cultivated so that they grow strong and fruitful.
Luke 6:38 (TLB)
teaches, "For if you give, you will get! Your gift will return
to you in full and overflowing measure, pressed down, shaken together
to make room for more, and running over. Whatever measure you use to
give - large or small - will be used to measure what is given back to
you."
Networking is also
a process that can be learned and followed assiduously. There are four
basic steps: Principal, Process, Place, and Practice. The Principal
has been stated previously. The next step is the Process.
Process: Determine
the answers to the following questions:
- Why am I networking?
- Who will I
be networking with?
- What am I
able to give to the process?
- What do I
hope to gain?
- When will
I network?
Next set goals for
networking. Decide on a particular time of day or the week when you
will proactively network. Set up a system for tracking the contacts
you make, whether the old standard, the Roladex, (or one of the new
computer-based systems such as Act! [or Goldmine or Daytimer Organizer]).
Prepare the tools of networking - business cards, thank you notes, brochures.
Make sure that your materials are professional and reflect you. Remember
that we want to make positive connections!
Place: Where can
we network? The possibilities are endless!
- Chambers of
Commerce
- Writer's Conferences
- Social Clubs
and Churches
- Networking
Groups
- Professional
Associations
- PTA
- Charitable
Organizations
In other words,
networking can happen any time in any place with anyone! A few months
ago, I was standing in the lobby of a hotel in Charleston waiting for
the airport shuttle to arrive. Gazing around the lobby, I spied a woman
taking a beautiful silver and royal blue necklace from a shopping bag
and looking at it admiringly. Those are my favorite colors and I exclaimed
to her, "My what a pretty necklace!" Five little words! We
began one of those hotel lobby conversations we sometimes have with
people whom we will never see again - she asked me if I was going to
the airport and if so, would I like to share the car she had coming?
I gratefully accepted her invitation.
As we were loading
our luggage into the car, she chirped to me, "And what do you do?"
My spirits plummeted. I was tired from a long trip, I didn't want to
go into sales mode, so I tried to be brief. "I'm a professional
speaker, but I wasn't here speaking, I was helping a friend." "Oh,
really?" she exclaimed delightedly. "I come to these conferences
looking for speakers for my company!" My inner voice sighed, "Why
now, Lord? I'm so tired. I don't want to do this!" We got into
the car and as we glided off to the airport, she queried, "What
do you speak about?" In a totally negative state of mind, I handed
her my business card and mumbled that my speeches were listed on the
back. She read down the list of talks and asked, "Right Person,
Right Job - what's that all about" At that point I gave up and
realized I was getting into the conversation whether I wanted to or
not. I explained that many of my consulting clients had been burned
in the hiring/firing process, that I had found some objective assessments
to use in the process, and that the speech taught a better methodology
for hiring employees. "Really!" she excitedly interrupted.
"I have to hire someone next week and I can't afford to make a
mistake! Please overnight me the marketing materials for these assessments."
When I got home,
I sent her the materials - she liked them and purchased the software
and the assessments. Next she hired me to come out and spend two days
with her department to facilitate teambuilding in the group. The day
I returned from that engagement, I received a call from another group
in the same company asking when I could come back and do the same for
them! Five little words - brought me almost two-thirds of my revenues
for the past year - and brought me a new friend and relationship.