Now is the time to pull
together and think creatively about our businesses. When times are easy, unfortunately,
we often lose the edge to monitor performance, to question out-dated procedures
and unnecessary expenses. Maintenance items slip when we're busy "filling orders".
This might be anything from physical maintenance to reconnecting with clients,
to exploring new opportunities for growth, to taking classes for improvement
and enrichment.
Consider brainstorming some
of these questions:
What would happen if
we had a product that was 180 degrees different from today? (Example: A
hospital with low census went from finding ways to get sick people in the door
to finding ways to get well people in the door! They re-created their unused
physical space into a wellness center and found lots of takers!)
What if we blew up the
business and started all over? What would we get rid of because it is extraneous,
irrelevant or an unnecessary expense? (Example: How many people really READ
that report? Does it have to be so immense? What's the bottom line here? )
Have we put people in
positions where they play to their strengths? Talk, talk, talk and figure out
where is the match. (Example: One employee is great with web research, web
design, and staying up on the competition. She's lousy on the phone. Right now,
she's willing to cut back and work half-time from her house with a company-supplied
computer and cable modem.)
If your job opened up
today, would you get it? Are you consistently producing great results, solving
problems and finding more efficient ways of doing things? (Example: Take
on a project no one wants and make it work. Can you persuade people to get onboard
and achieve a goal? Now, that's leadership-a quality that is in GREAT demand
and therefore, recession-proof.)