1) Seek feedback on projects
or assignments before a potential miscommunication can occur and mistakes become
a crisis.
2) Ask others for positive
feedback where none may be offered. An example might be "What did you especially
like about how I handled the project meeting?"
3) Keep a "ME FILE" with
examples of work you are especially proud of, letters of appreciation and notes
of congratulations you receive throughout the years. Review your ME file when
you are feeling down and need an encouraging boost because of others' criticism.
4) Listen carefully to your
critic to make sure you understand the criticism.
5) Do not automatically
assume your critic is right or wrong. Take time to assess whether or not the
criticism is valid before taking action. Ask questions to clarify the criticism
or get specific examples of where you were wrong.
6) Evaluate the source of
criticism and whether it was offered constructively, ie gives you action to
consider and is future oriented, or destructively, ie used words such as "always,
never, should" and is focused on the past.
7) Do not passively accept
criticism or become a silent victim. You will appear to have little self-confidence
and may lose the respect of others and yourself.
8) When you have made a
mistake, avoid over-apologizing or over-compensating. Instead, freely admit
your errors rather that trying to cover up. Cover ups usually come back to haunt
you.
9) Don't make globally
negative assessments about your character or ability based on one mistake, ie
"I'm such a jerk! I'll never be any good at this" Give yourself credit for past
victories and accomplishments.
10) Lower your emotional
temperature and use positive self-talk when dealing with criticism, such as
"I'm OK, I may have made a mistake, but learning from this error will increase
my professionalism."