In October of 2000, a Sugar
Land, Texas company gathered their leadership team for a 2-day meeting away
from the office. They reflected on the results of 2000 and began charting their
course for 2001. The task was to solidify the leadership team on their core
principles and then deliver this to the other 250 employees nationwide. Many
companies think about gathering their teams and planning for the next year;
few really take the time and do the task.
To be a strong company in
today's economy, you must rise above the lure of technology to be your secret
weapon. The Internet is a requirement to compete, not the single tool in your
box. Technology can be used as an enabling method, yet the core of the business
runs deeper.
This Texas company has the
right keys, the secrets to succeed. Take a few minutes to measure your company
and your team against these four secrets. Where you agree, continue to build,
where you are lacking, gather your leaders and start right now to make the required
adjustments.
- Passion. Webster's
dictionary defines passion as the object of any strong desire or fondness.
Passion is synonymous with enthusiasm, eagerness in the pursuit of
something. Strong companies have passion for their success in their
market niche, in their employees and in their resources. The pursuit of the
goal, target or objective is with earnest drive and energy. To have passion,
the strong company must have a strong pulse or heartbeat. You can see this
emotion lived on faces of the employees. You can see the buzz, the energy,
and the enthusiasm for their contribution to the cause. Does your company
have this?
- Focus. When things
are out of focus, all you get is a blur. Take the time to make the proper
adjustments and the picture is clear. In business, focus is a key secret based
on what you have committed to focus on. Are you focusing on reducing costs?
Are you focusing on increasing sales? Are you crystal clear as to what it
will take to retain your best employees? Why does one team win and one fail
on the scorecard; focus. When it requires you to center, to become one large
team, single minded in purpose and in action, you are focused. The results
astound the skeptics and the competition. Is your company focused?
- Teamwork. The
third secret of strong companies requires a releasing of control. Strong successful
companies empower their whole team to make decisions, take responsibility,
learn from the mistakes, and celebrate the victories. No two employees are
exactly the same, so the outcomes of your teams might be unpredictable, unless
you are communicating the first 2 secrets of strong companies; Passion and
Focus. Are you creating teams of employees to solve problems? Are you creating
teams to develop solutions? This calls for the relinquishing of control from
the few and distributing the risk and reward to the team. By developing your
teams (leadership, sales, operations, warehouse, cost control, marketing,
employee retention, etc.) you build additional leaders ready and able to provide
Passion and Focus to their role and tasks. Does your company provide an environment
for teamwork to grow and reproduce?
- Fun. If I came
to your workplace, what would I hear and see. Will I hear laughter in the
halls, celebration in the offices and cubicles? Will I see posters, banners,
signs of encouragement and building each other up? We tend to take ourselves
so seriously that we push for change and results at the expense of fun. Southwest
Airlines is a company that gains favor from Wallstreet and Main Street. Their
employees and customers consider Southwest a place where fun is viewed as
a mandatory option for the workplace. The results speak for themselves. They
are flooded with resumes and their employee turnover is lower than average
for their industry. They compete in a market tight with competition and yet
succeed with a laugh and a smile. Does your company smile at the end of the
day?
Strong companies get strong
by first starting out weak and building themselves up. Sound business practice
and leadership is the cornerstone for these companies. They all know that Passion,
Focus, Teamwork, and Fun have made the strengthening process easier and quicker
to replicate.
I challenge you to review
your 2001 Business Plan and see where you have added Passion, Focus, Teamwork,
and Fun. If you've neglected these 4 secrets of strong companies, it is not
too late to add them to the top of the list.