Studies show that more than
eighty percent of people who lose their jobs are let go because of poor communication
skills.
Remember to consult with
new employees on a weekly basis to find out their needs, concerns or questions.
This lets them know that you care about what they think and feel and it makes
a new employee want to work even harder for you. No matter how long an employee
has been with you, you should always show them appreciation for their work.
The biggest desire in the human consciousness is the craving to be appreciated.
According to the Challenger Outplacement Council's recent survey, recognition
and appreciation are the number one motivator for employees. Independence and
status are second, followed by the chance to contribute to company goals. The
last on the list of motivators for employees was salary.
Important Tip - Interview
great employees that may already work for you to find out what makes them tick.
Find out what personality traits they have and write profiles of them. Then
you can use the profiles as a guide to hire new employees.
Almost, invariably, you
will find that they have great attitudes about the work that they do. Southwest
Airlines "hires for attitude and trains for skills." The corporation requires
employees to have a sense of humor. During their interview process, they ask
candidates to give an example of how they used humor to work through a difficult
situation.
All the job candidates are
typically brought together in a room where each person is asked to make a presentation.
Of course all the candidates think that the person who is speaking is the one
being evaluated. Actually, it is the people in the audience that are being looked
at. If they are attentive and supportive, the company knows it would be getting
someone who has the ability and disposition to care about others. If a person
looks self-absorbed or bored and has no empathy with the person up there struggling,
then that is a strong signal to not hire that person.
Important Tip: Ken Blanchard
observes that telling job candidates they can have "fun" at work has not been
historically high on the list of recruitment tools. However, large companies
like Sony, Sun Microsystems, Lucas Arts and many more are now telling highly
qualified recruits that it is more "fun" to work for their company than for
competitors. Make sure you consider this tool when you are interviewing a candidate
that you would like to have in your company. It is sometimes challenging to
find the "right" people for your business team. Talented job candidates are
very much interested in fun being a hiring perk. It should be a part of your
company culture.
Studies show that having
fun at work not only boosts productivity but it also helps people to adapt and
react much more quickly to change. People organize important information better
and are more creative when they are in a good mood. One company has everyone
bring in a baby picture that is posted on a bulletin board. The sign above the
bulletin board says, "We all have different roles in the team but remember,
everyone here started out as a baby." All of the business team members feel
"bonded" to one another and have close camaraderie as a result.
Lao-tzu, a sixth century
Chinese philosopher, wrote of leaders:
A leader is best when people
barely know he exists,
Not so good when people obey and acclaim him,
Worse when they despise him.
But of a good leader, who talks little,
When his work is done, his aim fulfilled,
They will say,
We did it ourselves.
Lead with passion, compassion
and positive attitude and you will never go wrong with team members.