The word motivation
comes from the root word motive. Webster's New World Dictionary defines
motive as some inner drive, impulse, intention, etc. that causes a person
to do something or act in a certain way; incentive; goal.
If motivation is
centered on an inner drive that causes a person to do something, why
do some sales people have it and some do not? I think the answer is
complex and no one person has the answer. If they did, they would retire
rich, selling the secret on infomercials!
I have found that
sales people motivate themselves in many ways. Some have inner drives,
centered on a life philosophy or life desire. Other people's motivations
are external; money, fame, material items, etc. In either case, brick
walls we build as impediments to success can squelch that inner drive
or impulse that causes a person to act in a certain way.
These brick walls
can be negative thoughts or actions. They can be the people we associate
with, the types of books we read (or not read), and the TV and video
programs we view. I've spoken to many sales reps that are "in a slump."
It is amazing how many excuses I hear that are external. It is always
somebody else, the company, the products, the market, the weather…anything
to blame.
When digging a bit
further, the bricks that have been laid over time are mostly self-induced.
We place these bricks together in a way to form a gigantic brick wall,
right in front of us. This brick wall is what is preventing us from
getting out of the sales slump. It prevents us from working hard on
the mechanics of selling. It stops us from improving, allowing us to
consider ourselves at the top of our game, only to be shaken when the
competition takes our deal based on the brick wall of overconfidence
we've built.
If you can see the
brick wall, you are ready to dismantle it, brick by brick. In the great
game of sales, my advice is to return to the basics. Re-read the classics
from Zig Ziglar, Covey, Hopkins, and Tracy. Stop hanging around the
whiners and complainers and seek out the winners and encouragers. Understand
the sales cycle of your company and your product. Know it better than
the competition. Go back and build those relationships rapport by rapport
instead of using them to get the next sale.
Once you begin tearing
down the wall, that inner source of energy that causes you to do something
great will return. You will be motivated by the right desires, the right
goals. You'll be back on track closing deals and reaching your goals.
If you find yourself
slumping or soaring, drop me a line at tueffert@aol.com.
I'd love to know how you are doing.